Support
ATPATH Customer Support is committed to delivering the tools and resources you need to achieve long-term success with your ATPATH BPM workflow implementation. ATPATH Customer Support is responsible for providing a superior level of support that allows our customers and partners to fully utilize ATPATH's software and realize true business process transformation.
Contacting the Helpdesk
If you have problem with an existing system, you can get in touch with the ATPATH support staff via the following means;
- Telephone: (86-20) 3873-0848
- E-Mail: support@atpath.com
- Open Hours: 9:30am - 6:30pm, Monday to Friday (excluding public holidays)
Our Support Site is limited to authorized customer contacts. Once inside, customers can view open issues, submit new issues, and download software manuals and patches.