Solution Scenarios
Travel Booking
Manual process
When an employee requests for tickets, he emails his tour itinerary to Administration. The claim requires review and approval by both the employee's manager and finance department. The finance consults HR records to verify his eligibility for travel advance. Flight and hotel bookings are made for the travel class allowed to the employee.
Issues
Employees who are frequent travelers have problems with delays in claiming advance and receipt of tickets. Often, employees are made to wait for payment and tickets till the last few hours before their travel. There are cases where hotel bookings are not made for the rights dates, especially where the itinerary undergoes changes.
Automation
ATPATH Automation Server workflows can automate the entire process to provide a transparent and easy interface for employees, administration department as well as process administrators. Employees can login to check on the status of their travel – the flight and accommodation details, advance amount sanctioned and other information. If an employee is required to modify his itinerary when he has already commenced his trip, he can make requests for new bookings online. ATPATH Automation Server's anytime access features such as web-interfaces, emails and SMS allow rescheduling of travel, wherever the employee might be.
Process Efficiencies
- Better travel planning
- Efficient management of changes to travel plans
- Employees are saved last-minute tensions in having to wait for tickets or confirmation of hotel reservations
