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ATPATH MobileWork

ATPATH provides a range of solutions to suit your requirements including: mobile sales, electronic proof-of-delivery, field sales solutions, etc. ATPATH MobileWork solutions deliver real benefits ranging from significant reductions in administrative costs to improved customer service and cash flow. Whether you need mobile computing to support your van sales team, drivers making deliveries, field sales force or sales representatives, ATPATH MobileWork solutions ensure that your operations become more efficient.

ATPATH MobileWork is the mobile client application that connects your mobile workforce with your back-office system via state-of-the-art wireless communications and Apple iPhone, iPad and iPod devices.

ATPATH MobileWork application is a fully configurable, mobile solution whereby mobile functionality fits the business procedures of any mobile process. The application is simply and quickly integrated with back office systems such as Document Management System, ERP and SugarCRM. It is a valuable tool for organizations that employ remote / mobile workers. With our solution organizations can improve the management and exchange of business critical information with their mobile work force, in any mobile process.

Where Can It Apply?

Field Service
Field service engineers are able to access and edit crucial information concerning a client or work order on location, using an Apple iPhone / iPad / iPod handheld computer. This information can include client details, client history, details of the work order, and more. The field service engineer is also able to update this information on the spot. Information concerning material usage, time sheets and invoices can so be reconciled with back-office systems instantly.

Mobile Sales
Mobile sales force automation has always been a challenge considering distributed sales force across different geographic locations and high costs of implementing an automated sales approval and reporting system in place. Most of the organizations already have a successfully implemented CRM / ERP system at managerial level but have always struggled to provide an interface for their field sales force. This has largely resulted into adoption of manual paper based data capture process at the field level and then data entering into the CRM system at the district / head office.
ATPATH MobileWork is a sales approval workflow, activity status monitoring and reporting for automating your mobile sales staff activities. The solution provides a consistent, reliable and secure information exchange between your field sales representatives and the organization. ATPATH MobileWork provides a simple interface loaded on your sales representatives Apple iPhone / iPad / iPod mobile device to enter their daily field sales work and update back in real time to the head office.
The solution is customizable to adapt in your organization sales approval workflow and reporting structure. The solution can also be integrated with your existing CRM or other systems using web services and other provided interfaces.

Mobile Inspections
Inspection activities generate enormous amounts of paperwork, sometimes even double the amount of paper work than other mobile processes. An example is meter inspection. The meter inspection process requires the field worker to fill out a paper form for each meter, take the form to office workers who then enter the data on the form manually into back office systems. Since each field worker inspects a few hundred meters a day, the amount of paper they generate can turn into thousands of sheets. ATPATH MobileWork automates the entire process. With ATPATH MobileWork, the field worker directly inputs inspection data into a mobile computing device which is then automatically sent to and reconciled with back office systems.

Examples that ATPATH MobileWork can apply:

  • Human Resource
    • Leave
    • Recruitment
    • Appraisal
    • Employee Verification
    • Staff Incident
    • Variable Allowance
    • Change Request
    • Probationary Evaluation
  • Finance
    • Capital Expenditure
    • Asset Disposal
    • Service Agreement
    • Travel Authorization
    • Tax Invoice
    • eProcurement
    • Pettycash Approval
  • Business
    • Authorization
    • Financial Concession
    • Request for Discount
    • Customer Credit Request Approval
  • Technical Support
    • Remote Access Approval
    • Create Corporate User Access Account Approval
    • Create Email Account Approval
    • Request for Internet Access
    • Training Authorization Request

ATPATH understands that every mobile business process is unique with company specific requirements that are not standard. To address unique business needs, customers can use ATPATH BPM Server running in back office to design, build and configure the business process workflow to fit their specific needs.

The advantages are:

  • Unlimited possibilities in terms of functionality. With this designer tool, ATPATH MobileWork is easily configured to fit your mobile process exactly, in fact any mobile process.
  • Since this is a configuration application, rather than customization, total cost of ownership is dramatically reduced.
  • Screen flow sequences are determined by the parameters customers define for their specific mobile process as opposed to redefining the customer’s business process.

The possibility of rapid prototyping with the ATPATH BPM Server means faster implementation. Involving the end user in this process guarantees a user interface that is specifically designed to meet their requirements.

Fast, Reliable, Scalable
ATPATH MobileWork can be implemented for both time critical mobile processes, such as Emergency Response Systems and Security Services, and non time critical mobile processes, such as planned work. Our solution complies with the highest standards required for speed and integrity of data communications. Integration with back office systems is often essential to support this environment. Using the core XML-technology within mobility system means an inherent and true support to these back office systems. ATPATH MobileWork is highly scalable, working with as few as 5 field staff to more than 5000 field staff.